Shipping & Returns

Artwork & Production Time

Customer needs to provide words/characters other than English.
Please allow the estimated normal production time is 3-7 business days after placing your order.


PaperCut Gifts by TwentiFive Design strives to display as accurately as possible the colors of the products shown on our site. Yet, TwentiFive Design cannot and does not guarantee that your monitor's display of any color will be accurate.


Proof ACKNOWLEDGMENTS: Communications are sent via email. Please make sure to enter your best email address when placing your order. Your Proof may be delay if you do not enter a valid email address or phone number.

Proof Changes: All changes must be in writing via emails. Customer is responsible for confirmation of changes made to an order.

Price includes one time change request.

Cancellation & Returns

No cancellation to the order after 8 business hours after placing your order.

Die cut items are not eligible for returns.
Return postage will be issued only if the return is a result of our error. A refund [less shipping charges] is issued within 30 days from the purchase date.

Please contact us via phone or email for an RMA Number before shipping the items to us.

Shipping Charges

Shipping by USPS First-Class Regular Ground [U.S. Delivery Addresses Only] with estimated delivery 2 to 7 business days following shipment.
ONE Frame - $10
TWO to SIX Frames - $15
SEVEN or MORE Frames - Free Shipping

Risk of Loss

Except as otherwise set forth herein, the risk of loss for and title to products purchased on the Site passes to the purchaser upon delivery to the carrier.